The Largest Authorized Customer Service Centre of Well-known 3C Brands in Malaysia & Singapore
About Us
Malaysia & Singaporeʼs Largest Customer Service Centre
We are the authorized after-sales service partner for multiple international 3C and smart home appliance brands in Malaysia, providing factory-standard testing, repairs, and on-site service.
Over the past few years, our stable service quality and consistent execution standards have earned the trust and authorization of numerous brands, enabling us to continuously expand our service network.
Authorized Brand
Splendid Services
Hotline for Customer Contact
Enhanced Humanized Services
Regarding customer service, we take pride in surpassing our clients’ expectations. For instance, we have established a dedicated hotline to provide more humanised and efficient services.
24 Hrs Access
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Conference Room
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High Speed Internet
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Full Kitchen
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Wireless Fax & Printer
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SOP for Best Services and Lowest Risk
Apart from strict adherence to the client KPIs, we have formulated our Standard Operating Procedure.
Superior Advantages
Dedicated, Eager to Contribute, Team Spirit for Excellence
The Genesis leadership, endowed with a rich background in computer, laptop and smartphone repair, are not only masters of superb technology but also possess good management expertise required of a customer service centre.
We have built the company into the most superior customer service team.
BUSINESS OPPORTUNITIES
We're Fully Prepared to Expand the Market with You
With the growth of our business, in addition to repairing smartphones and computers, we are further expanding our service offerings to include electronic products such as smart TVs, smart vacuum cleaners, smartwatches, and microwaves.
